FAQs
What is indie.ninja?
We are a marketplace that connects “indies”, artists, managers, and labels, to a curated network of “ninjas”, professionals ranging from live crew, designers, marketing and promo teams, and everything in-between.
What is an indie?
Indies are artists, labels and managers who are looking to find and hire someone to join their team.
What is a ninja?
Ninjas are experienced, road warriors, marketers, designers, or other professionals seeking opportunities to be hired.
What is a student ninja?
Student ninjas are ninjas that have been onboarded through our academic partners. You can differentiate students by the red graduation icon on their profile pictures.
How do I become a student ninja?
You can email us at info@indie.ninja to add your school. Once your school has been added you can visit https://teams.indie.ninja to sign up using your school domain email.
What is a gig?
A gig is any job that an indie needs done. Need to write a bio? Hire a writer on indie.ninja. Need some cool pictures at your next show? Hire a photographer on indie.ninja. What about someone to sell shirts or set up your equipment? Hire your road crew on indie.ninja. We will be posting various guides on how to create gigs on http://blog.indie.ninja
How do I become an indie and start hiring ninjas?
During the private beta, you can become an inde by invitation only. To request an invitation, please fill out the “Want a code? Request one” form at the top of the landing page at https://www.indie.ninja.
How do I become a ninja and start working?
During the private beta, you can become a ninja by invitation only. To request an invitation, please fill out the “Want a code? Request one” form at the top of the landing page at https://www.indie.ninja.
Once I set up my account, how do I get started as an indie?
We suggest the first thing you do is set up your profile, including all the images, links, and biographical information, so your clients know who you are! We then suggest adding your billing info, so you can start hiring as soon as you get applications for a gig. Finally, create your first gig!
Once I set up my account, how do I get started as a ninja?
We suggest the first thing you do is set up your profile, including all the images, links, and biographical information, so indies know who you are and your skills! You can then search the available gigs and apply for them. Remember, that to receive payment you will need to have valid bank account information under account settings navigation.
As a ninja, how do I get paid?
In order to get paid, you need to make sure that your financial details are filled out for distribution to your verified bank account. Note that our payment system is handled by a secure, global provider of financial services.
As a ninja, why should I pay a fee to indie.ninja?
indie.ninja offers the opportunity for ninjas to easily engage with new clients. The platform also takes the pain out of negotiation, payment processing and other paperwork associated with being a contractor. Our escrow-like billing system provides a level of security of payment that you can’t find doing it yourself.
How much does indie.ninja charge me?
indie.ninja does not charge any fees to join the platform nor de we charge a fee to to post a gig. Right now, during our public beta, all ninja’s will take home 95% of the fee of the gig.
Are other ninjas allowed underbid me?
No. Gigs posted by indies have budgets set by the indie. Every ninja applying for that gig will be applying based on the same terms.
As an indie, why do I have to enter my credit card information?
We are establishing a trusted community of users. In order to hire for a job, you must have valid payment information in the platform.
I just hired someone for a gig, or have been hired- but I can't complete it, or the person I hired isn't right for me.
Tools for handling this are in development queue. During our beta, customer service will handle these requests. Please email info@indie.ninja and we will do our best to try to make all parties happy. Note that partially completed gigs are subject to partial payments as described under the Terms of Service. In addition, abandoning gigs may disqualify you from participating in the marketplace.
I hired someone to do PR for my band, but they didn't get me on the cover of Alternative Press! I don't want to pay.
All gigs completed in good faith shall be paid, subject to the terms and conditions you agreed to when joining. It can be a bitter pill to swallow, but PR and promotions professionals can't ensure good reviews or coverage. Engaging a qualified professional, means that you can be sure that your music will get in front of the necessary people. What happens after that is entirely speculative. Please do your due diligence and have reasonable expectations before hiring anyone.
I spotted a bug or want to recommend a feature, how do I do that?
Email us at info@indie.ninja